"Thank you to an excellent physio"

Anything else?

I want to take this opportunity to commend a dedicated member of your staff team, a physiotherapist.

I have always found them to be a professional, knowledgeable, considerate and patient young man, nothing is too much trouble. He has supported me through a very difficult time and he has given me the advice, strength and motivation, which I have no doubt has aided my speedy recovery.

With all the negative media reports, I genuinely feel that some positive support and sincere gratitude must not go amiss and that needs to be recognised. He is a credit to your team.