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"Excellent hospital for services and care"

About: Whipps Cross University Hospital

I was taken to hospital by paramedics who were lovely and friendly and the drive was smooth.

I was taken to A&E department and was there for a good few hours for various tests and luckily enough to require a side room which was clean.

The Drs were very thorough and I was needed to stay in AAU2 where the side room was clean and comfortable, staff were friendly and helpful, consultants came and went and made sure thorough tests were done.

Was moved to Acacia Ward after a few days and the staff there were also friendly, made me feel relaxed and they were professional with there care.

When discharged the ambulatory care dept was also clean, new and the staff were very friendly.

I am very lucky to be treated at this hospital and all the staff I came into contact with was kind, friendly and reassuring.

The meals at the hospital which given while on the ward was also very healthy, hot, and there was a variety of choice on offer.

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital
Submitted on 02/01/2019 at 10:51
Published on nhs.uk at 11:06


Dear Spinky1503

Thank you for taking time to contact us with feedback. We are pleased to hear about your experience at Whipps Cross and we value your feedback as it helps us shape and improve our services.

We have forwarded your comments to the service and we are sure they will be pleased as well. Should you wish to discuss your comments further please contact our PALS team onsite on 0208 535 6438 or email WXpals@bartshealth.nhs.uk

Kind regards

Faith

PALS & Complaints Team

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