"Wife Fainted and got head injury"

The wife fainted and hit her head on the bathroom radiator. We stayed at home for a while and she had abother two funny episodes. We decided to come to A&E at 3am we got through triage ok but are still sat in A&E 5 hours later. Who knows how much more we will have to wait for some blood results that we were told would take 1 hour to come back. 3 hours later ......... Still here. Other people were waiting and had been there for over 6 hours. People were leaving instead of being treated as they had waited so long. Why is the system so broken?