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"Prescription issue solved by swift doctor..."

About: Ritchie Street Group Practice

I had my thyroid removed recently and the hospital gave me notes to give to my GP including the setting up of an indefinite repeat prescription.

I thought this would be just a matter of handing over the notes from the hospital as there was clear instruction contained in it to issue the medication but I was told I had to see a doctor.

The receptionist had an appointment same day, I did some shopping, came back in a couple of hours and saw the doctor who sent an immediate instruction to the pharmacy at the surgery and within 10 minutes I was able to collect my medication.

Very pleased with the prompt and careful service

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Responses

Response from Ritchie Street Group Practice 5 years ago
Ritchie Street Group Practice
Submitted on 12/02/2019 at 10:29
Published on nhs.uk at 11:06


Thank you for sharing your positive experience with us and others.

Regards

Ash Ganger

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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