"exceptional"

Amazingly friendly and understanding staff. Loved the cup of tea while waiting. Only very minor quibble was that although there was large NHS pointer to the ENTRANCE it was not clear that the entrance was part of MATFORD business centre. Fellow waiting patients had also been confused. A walk around the building first was required to deduce the entrance. Fortunately the reception desk staff at the MATFORD business centre saw the indecision outside and kindly came up to ask if it was the breast screening that was being sought. The reception person said I happened all the time. A strong case for clearer signage.