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"Beyond a joke."

The staff, including psychiatrists, tend to 'gang up' on you and declare you mentally unwell even if you are fine- at least in my experience.

I have repeatedly- and sometimes aggressively- told them that there is nothing wrong with me yet they remain adamant that I should receive treatment (ulterior motives are indicated).

The staff do not listen to your concerns about medication (e.g. the side effects) and you have to wait a long time to see the 'Home Treatment Team' even if you have an appointment.

I would not recommend this Centre to anyone and continue to fight against them declaring me mentally ill.

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Responses

Response from Zinnia Centre 5 years ago
Zinnia Centre
Submitted on 08/01/2019 at 11:21
Published on nhs.uk at 12:06


We are sorry to read your feedback and concerns about your care. Our Customer Relations team on 0800 953 0045 can take further detail, in order to investigate on your behalf. You may wish to contact an independent advocacy service so that they can help represent your concerns. VoiceAbility are the local provider and are independent of the Trust. Their number is 0121 392 8731.

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