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Exceptional care at ARI A&E

Posted By Willynilly

"Exceptional care at ARI A&E"

About: Aberdeen Royal Infirmary / Emergency Medicine Turriff Hospital / Minor Injuries

(as the patient),

I was transferred from Turriff to ARI A& E and then onto the urology ward in the pink zone recently for tests and scan after a fall.   The care I received from the nurses and doctors was exceptional and nothing was too much trouble.   Sadly one hears so much negativity about the NHS but in my experience I have nothing but praise for the doctors, nurses and ambulance team who deliver such exceptional care.   I always thought it was a privilege to get old but according to the media we are a burden! 😰

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Responses

Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 5 years ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian

Submitted on 24/12/2018 at 12:19
Published on Care Opinion on 26/12/2018 at 09:53

Dear Willynilly

Many thanks for taking the time to share your experience when you were admitted to A&E and then to Urology at ARI.

I am so pleased to hear that the care that you received was exceptional, we always aim to deliver person centered care to all our patients.

I will share your post with the teams and they will be delighted to read your kind words of thanks.

With thanks

Merry Christmas.

Fiona Robertson

Chief Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Willynilly (the patient)

I am so pleased I was able to thank the A&E and Urology ward for their kindness to me last Thursday and Friday. Sadly the media focus only the negative things that go wrong and seldom report on the wonderful care we as patients receive from the NHS no matter of our age or circumstances!! Thank you Fiona for replying to my post. I wish everyone at ARI the very best for 2019.

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