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Care Opinion

Central Retina Vein Occlusion

Posted By Willowgate

"Central Retina Vein Occlusion"

About: Ninewells Hospital / Ophthalmology

(as the patient),

10 years ago I lost the sight in my left eye due to Central Retina Vein Occlusion and between then and now have suffered a few problems.

In December 2018 My wife and I took our grand daughter to Venice for a long weekend and during that time I felt that my left eye was becoming sore. Upon return to Scotland, I telephoned Ward 25 at Ninewells Hospital as I was now in extreme discomfort and becoming desperate.

I was prescribed a series of drops to be taken every 30 minutes, but because there was no marked difference I was admitted to ward 26 a few days later. 

I was examined and an ulcer was found in my left eye which also had a pressure reading of 74 (I understand that the normal pressure is between 12 and 20) I was in agony.

Each morning and evening I was examined by Doctors who prescribed my treatment until I was discharged this week. I returned to Ninewells on the following day for laser treatment and am due to return for a check up.

The choice and quality of food was excellent.

I CANNOT THANK THE DOCTORS AND NURSING STAFF ENOUGH FOR EVERYTHING THAT THEY HAVE DONE FOR ME. EVERYONE WAS ALWAYS COURTEOUS, PROFESSIONAL, POLITE AND EXTREMELY CARING. 

ONCE AGAIN, THANK YOU.

Wishing you all a Merry Christmas and Happy New Year,

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 5 years ago
Alison Moss
Feedback Manager,
NHS Tayside

Submitted on 27/12/2018 at 15:58
Published on Care Opinion at 17:04

Dear Willowgate

Many thanks for taking the time to provide your feedback regarding our Ophthalmology service. I was sorry to read that you have been experiencing such a difficult time with your vision and pain in your eye, however I am delighted to see that your experience at Ninewells was a positive one. I have shared your message with the Ophthalmology team and they are very grateful for your kind words, particularly in relation to their courtesy, professionalism, and delivery of your care. The team strive to provide the best service possible to our patients and are pleased that you felt that this has been delivered. I will also pass your kind feedback regarding your meals to our Catering Services Manager.

Again, thank you for your feedback. I would also like to take this opportunity to wish you all the best with your recovery from your procedure, and also to wish you a very Merry Christmas and Happy New Year.

With kind regards

Christina Robinson

Interim Clinical Care Group Manager, Specialist Surgery

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