This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I was promised that my treatment would be started

Story from nhs.uk

"I was promised that my treatment would be started"

About: Arrowe Park Hospital

On my last appointment the consultant explained the options to resolve my lazy eye problem, Botox or surgery. Botox is not permanent so I asked for surgery. The consultant explained that he needed to test the strength of the muscle before surgery and he promised me that he would start the procedure as soon as possible. That was a few months ago and as yet I have heard anything more. I have always thought that the clinic was first class but as I am in this situation I could easily change my opinion.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Arrowe Park Hospital 5 years ago
Arrowe Park Hospital

Submitted on 14/01/2019 at 12:26
Published on nhs.uk at 13:06

Thank you for telling us about your experiences. We are sorry to hear about your wait, and would welcome the chance to look into this further. Please can we encourage you to contact our Patient Experience Team on telephone 0151 604 7660 or email wuth.patientexperience@nhs.net to discuss the best way that we can try to address your concerns.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k