"Consultant medical opinion inaccurate"

About: Bmi - The Saxon Clinic

What I liked

Nursing staff were very helpful

Receptionist was friendly and appointment was quick

What could be improved

Consultant was helpful and said possible diagnosis, and at the time I was pleased with the treatment plan.

Until I received the a copy of the clinic letter from my GP, and also spoken to my GP.

The Consultant said to my GP another possible diagnosis that was totally inaccurate.

My family and I are very distressed after reading the clinic letter. The Consultant did not mention this to me or my family.

Anything else?

Very disappointed and angry

Story from NHS Choices


Response from Bmi - The Saxon Clinic

We are sorry this patient has experienced problems at our hospital. We are conducting a full investigation and will be meeting with the patient directly to resolve the issues.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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