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"Amazing performance compared to my own local GP..."

About: South Birmingham Urgent Treatment Centre

First visit ever as yet again could not get a local practice appointment and I was concerned with a large livid swelling on the right side of my head just before Christmas. On evening arrival the place was already busy and full. With all the clerical requirements completed I waited less than an hour before my name called.

The GP was terrific in all respects, in fact one of the most engaging I have ever had the opportunity to meet who showed me on the computer my problem and confirmed my fears I required treatment sooner than later. By 9pm I had collected a prescription and began the course of treatment. If this is insufficient the very same GP will refer me to hospital.

All in all I simply cannot fault the walk in organisation or the people who staff it. To my mind it is a superb solution to where the NHS is badly failing registered patients in conventional GP practices.

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Responses

Response from South Birmingham Urgent Treatment Centre 5 years ago
South Birmingham Urgent Treatment Centre
Submitted on 20/12/2018 at 10:54
Published on nhs.uk at 12:06


Thank you for your positive comments made on NHS Choices, we are pleased your visit to the Walk in Centre was satisfactory and we will share your comments with our team.

Assistant Manager

South Birmingham GP Walk in Centre

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