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The experience was as positive as possible.

Posted By KPlatt

"The experience was as positive as possible."

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I recently had a biopsy at Holme Valley and found all the staff from Reception to the highest level of the medical team extremely courteous, efficient and reassuring. I would like to thank them all for making the experience as positive as possible.

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Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 5 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 20/12/2018 at 17:29
Published on Care Opinion on 21/12/2018 at 09:43

picture of Emma Boyes

Hello KPlatt

Thank you for leaving us such lovely comments. I have shared your story with Michelle at Holme Valley who will email the various teams to share your compliments. I will also add it to my monthly report so that the management team get to hear about the wonderful job they are doing!

Thanks again

Emma

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