My doctor is amazing.
I can always get an appointment if I queue in the morning. Not always an option especially for the elderly or those with no transport but it is an excellent service for many people.
I can book online if I need an appointment and it can wait. I am always able to get the advice and help I need which is crucial when you have general poor health.
The staff on reception are friendly and so helpful. What's also impressive is their level of professionalism even when people get cross or are disagreeable. They work very hard to help and are always welcoming.
I prefer to see a specific doctor and generally I get that one. This consistency of treatment is vital to me with my health history.It's simply easier if the doctor knows your medical history and saves time because you don't have to go over everything..
Yes it's impossible to get through on the phone. I know they constantly review this but that really is my only criticism.
My doctors is simply incredible. Huge numbers of people go through their doors and yet I still feel I get an individual service, that meets my needs and is responsive to further treatment s I need.
"Amazing!"
About: Yardley Green Medical Ctr-Lewis Yardley Green Medical Ctr-Lewis Bordesley Green B9 5PU
Posted via nhs.uk
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