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"In Safe Caring Hands"

About: James Paget University Hospital

Health scare which required two operations, I was supported, given care and consideration, appointments before and afterwards where quick and efficient.

I was contacted at home to follow up on how I was coping and reassured that any concerns I had someone was available to talk to.

I cannot praise the kindness of all staff enough, a smile and good communication go a long way.

I only have one criticism of the hospital and that is the entrance for pedestrians from the main road very busy for traffic and no clear footpath, could be improved.

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Responses

Response from James Paget University Hospital 5 years ago
James Paget University Hospital
Submitted on 18/12/2018 at 10:19
Published on nhs.uk at 11:06


Dear Sandy

Thank you for taking the time to provide feedback regarding your recent experiences at the Trust.

I do hope that you are recovering well.

It is lovely to hear your positive comments of the treatment and care provided during what must have been a very worrying time.

I have passed on your feedback to the relavant teams for their information/consideration.

Best Wishes

Amanda

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