My wife is an inpatient at queens square and she had 7-8 brain surgeries. She had to stay in the ward for weeks and months. I was dissatisfied with few things but the outpatient manager helped me a lot , it wasn’t her job to deal with but she helped me a lot and gave me all the required contacts to deal with the situation. She must be very busy but she left everything and came to the ward check everything.
I really would like to give 5* because of this lady so please pass my appreciation to her. Also Pals team at queens square also works hard and try their best to deal with the issues.
Thank you so much, you are such a nice human being and a great manager at Queens square.
"Super amazing Outpatients manager"
About: National Hospital for Neurology & Neurosurgery - Queen Square National Hospital for Neurology & Neurosurgery - Queen Square London WC1N 3BG
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››