"No communications."

Interdepartmental communication nearly non exist ant.. Not capable to get pre op results to relevant staff in time for operation, resulting in patient being sent home, How long does it take to get results from point A to B in the same hospital? Operation had already been postponed twice.

My son had an accident and broke his arm last year. A & E staff were brilliant, not so much the surgeon, who performed the operation. Very arrogant.. Didn't even deem it necessary to spend 30 seconds with me the day after his operation to discuss his discharge and progress. When I challenged him about it he told me that would take time away from other patients. How rude. I ended up nearly spending an entire day in that hospital waiting for my son to be discharged without any communication.

Only when I threatened the nursing staff I would walk out with my son being hooked up to a drip, efforts were made to discharge him.

All it needed was an explanation that he needed to finish his intravenous course of antibiotics.

The amount of unnecessary paperwork being sent out before operations is unbelievable.

Overall I don't rate this hospital very highly. If it weren't for the nursing and A & E staff, it would get a zero star rating, if possible