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"Horrible"

About: Stratford Hospital

I'm new in town and haven't gotten a chance to sign up with a GP yet. I was experiencing an issue and had called a local GP for advice. They advised I call the minor injuries unit and see if they could help.

Wow was that a terrible idea. Spoke with (more like was shouted at by) a woman in minor injuries. She didn't listen at all, was rude, disrespectful, and aggressive. Got off the phone in tears. Seriously, if you have an issue, literally call anyone else.

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Responses

Response from Stratford Hospital 5 years ago
Stratford Hospital
Submitted on 13/12/2018 at 14:51
Published on nhs.uk at 16:06


We are very sorry to hear about your experience.

We would like the opportunity to investigate what happened.

In order to do this though we will require further details, therefore please could you contact our patient experience team on 01926 600 054.

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