"Terrible service from the GP when it come to..."

I very rarely require to see the doctor and the GP here has been my doctor for many years. I have been with this practice for 40 years back at the time when it was part of Birch surgery and I always found the service in terms of healthcare great.

But my review here focus's solely on my experiences over the past 3 months with regards getting my GP to provide an up to date status of my medical records to a life insurance provider.

The GP has had the forms from the insurance provider for nearly 3 months (13 weeks). The life insurance provider / my IFA and I have made multiple calls to the practice, each time talking to the secretaries, who each time have provided the same update, " it is with the doctor to complete" or "We have again given it to the doctor to complete"

The inability of the GP to take the time to complete what is required ( and I cannot imagine it is a huge amount of effort as my medical records are fairly easy, I have no major conditions as such) is outrageous, 13 weeks and I am still waiting ans still chasing.

The result of this has left me in a vulnerable position whereby my wife and I have no life insurance policies in place to cover our mortgage costs were something to happen to one of us and that is unacceptable.

As a GP there is not only a responsiblilty for my wellbeing but also when something like this has a profound affect on my family it is unacceptable to think this GP has had a set of paperwork on their desk for 13 weeks and is bascially ignoring it.

I have again called the surgery today and I am waiting for the Practice Manager to call me back tomorrow.

If there is no resolution I will be at the surgery on Monday and will demand to see the Doctor to have this, even if I have to book an appointment.