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Absolutely top notch experience

Posted By inspiremj54

"Absolutely top notch experience"

About: Stepping Hill Hospital / Older people's healthcare

(as a service user),

I possibly had a mini stroke and so I went into the Marjory Warren Unit and had it checked out, and the whole experience was brilliant.

The staff were exceptional, so caring and sensible, they treated me exactly how I would want to be treated. Throughout the department, from the Dr that treated me to the ladies who did various tests on different parts of my body, it was an absolutely brilliant experience, totally impressed.

My Dr has an accent and to be quite honest I couldn't always understand what they said, but it didn't matter as they were so friendly, everyone was so smiley.

I suppose Stepping Hill gets its fair share of criticism, but I have to say I had an outstanding experience, care I would hope anyone would want to receive. Absolutely top notch.

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Responses

Response from Emma Rogers, Matron for Patient Experience, Stockport NHS Foundation Trust 5 years ago
Emma Rogers
Matron for Patient Experience,
Stockport NHS Foundation Trust

Submitted on 13/12/2018 at 20:22
Published on Care Opinion on 14/12/2018 at 10:50

picture of Emma Rogers

I would like to thank you for taking the time to leave such positive feedback about your recent experience at the Marjorie Warren Unit. I do hope that you are ok and I can assure you that I will pass your comments on to the relevant teams.

Kind regards

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