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"pre operative assessment"

About: Vale of Leven General Hospital / General Surgery

(as the patient),

I work for the NHS but I’d never been at The Vale of Leven hospital before either as a patient or in a professional capacity. Very good service provided today. Lovely staff - the nurse, junior doctor and receptionist all friendly and caring. Clinic very clean and well maintained. Lots of consideration for sensory impairment. Well done!  

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 5 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde
Submitted on 13/12/2018 at 16:46
Published on Care Opinion on 14/12/2018 at 10:46


picture of Heather Lapsley

Dear The Scientist,

Thank you for taking the time to provide very positive feedback regarding your visit to the Vale of Leven Hospital.

I am pleased that you found there was consideration for sensory impairment.

I shall ensure the staff team are made aware of your very kind comments, as it will be very much appreciated.

Kindest Regards

Heather

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