"Difficult communications"

I had an appointment for an endoscopy set up at the Milton Keynes clinic.

Unfortunately the weekend before I developed a check infection and difficulty breathing so I decided to cancel the appointment.

I had great difficulty in finding the right number to call, despite my extensive paperwork.

I could not get through on the main hospital number.

After much effort I finally did get through to an appropriate person- a nurse in the endoscopy department - who agreed to cancel and reschedule the appointment.

Then, two days after the cancelled appointment I get a call from the hospital complaining that I had missed the appointment!!

Fortunately I took the name of the nurse I had cancelled with and the time so I was able to justify myself.

But let’s be honest, the most useless are the predictably useless..!