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"Lovely place but I'd hoped to see a surgeon"

''We want you fit and happy! No more long waiting lists for operations!'' The doctor led me to believe she had referred me to an orthopaedic surgeon. 4 weeks later, I had an X-ray and 6 weeks after that, met a lovely young man in the beautiful 'Enhanced Services' building who arranged to refer me to a surgeon... in 6 weeks' time, who might perhaps operate... in a minimum of 12 weeks' time. This is how the NHS reduce waiting lists, by diverting the flow away from the professionals. In the meantime, I can't walk, I can't sleep, I get fat, and become addicted to painkillers that will ruin my liver & kidneys.

Strategic Health straight from the spin doctors.

The clinic is not at fault. It was clean and architecturally pleasing and I didn't have to wait long.

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Responses

Response from Circle Bedford Msk 5 years ago
Circle Bedford Msk
Submitted on 17/12/2018 at 14:38
Published on nhs.uk at 15:06


Dear M. O'Connell, Thank you for your comment. We are pleased to hear of your positive experience and will certainly feed this back to the team to support their ongoing learning. Should you wish to discuss this issue in more detail we would be more than happy to do this. Please contact us via email at MSK.Bedfordshire@nhs.net and we will arrange a suitable time to contact you.

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