I am very angry that the NHS is wasting money.
I have recently been referred for an Ultrasound Scan by my GP.
I received a letter giving me a mandatory date and time for my appointment, I was allowed no input into when this was and therefore cannot make the appointment as I have to work away from home every other week.
I rang to try and rearrange the appointment but I was told that I have to cancel the current appointment and will be sent another appointment, again with no input from me so there is a 50/50 chance I will not be able to make that either. If I miss that appointment I will be referred back to my GP.
This is completely senseless and must be costing the NHS millions of pounds.
The letter that I received states in bold letters that missed appointments cost the NHS £3 million per year, is there any wonder when the NHS mandates dates and times rather than asking when people are available ?
This appointment alone has already cost the NHS 2 first class postal fees plus the time taken to make the original appointment and handle my call and make an alternative appointment. Surely it would be cheaper for someone to call me in the first place to agree a suitable date/time and then e-mail me confirmation.
No wonder the NHS is leaking money with such senseless systems in place that are inconvenient for both staff and patients alike.
I wanted to say something to the person that I spoke to on the phone but realised that there is no point getting angry with them as they are just administering the system they have to use.
"Poor administration"
About: Tameside General Hospital / X-ray and Scans Tameside General Hospital X-ray and Scans Ashton Under Lyne OL6 9RW
Posted by jr55 (as ),
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