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"Disabled parking- abuse of blue badge spaces"

About: Inverclyde Royal Hospital

(as the patient),

I regularly use IRH. I have a blue badge. Most times it is difficult/ impossible to get a disabled parking space. However, what is much more infuriating is that there are many cars parked in these spaces with no blue badge on display. Last week there were seven and yesterday there were six cars not displaying badges. How are these drivers getting away with this on a daily basis? I am not alone in experiencing this. Several of my friends and family also find this happens regularly.

How is the disabled parking policy monitored?

What penalties do these inconsiderate people incur?

These are genuine questions.

It is such a frustrating experience.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 18/12/2018 at 08:50
Published on Care Opinion at 09:58


picture of Nicole McInally

Dear Fedupblue

I am sorry to read about the ongoing difficulties you face in finding a disabled car parking space at Inverclyde Royal Hospital.

We are aware that there are parking issues at our hospital sites and how frustrating this is for our patients and visitors. I will forward your post to my colleagues in Facilities so that they can provide a response to your questions.

Kind Regards

Nicole

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Update posted by Fedupblue (the patient)

Appreciated.

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 19/12/2018 at 13:17
Published on Care Opinion at 13:21


picture of Nicole McInally

Dear FedupBblue

I appreciate the frustration you feel, and apologise for the difficulties you experienced obtaining a disabled bay at Inverclyde Royal Hospital.

The hospital Facilities Management staff monitor usage, to prevent as far as practical, inappropriate use. There are however some specific difficulties at Inverclyde Royal Hospital, in that this site doesn’t have a formal legal parking management control system. This means that which means that there is no formal sanction (I.e. Unauthorised Parking Notices) which can be applied against patients and visitors who park where they shouldn’t. Despite this, there are a number of measures that we do take to make it clear what is, and isn’t appropriate use of these spaces, including regular monitoring, clear identification of the spaces, and challenging people who do park where they shouldn’t. In terms of staff, we regularly communicate to remind them not to abuse disabled bays, and they know that they shouldn’t and could be subject to action for doing so.

Once again, I am sorry that you continue to have such difficulties, which is unacceptable, and that is why NHSGGC will continue to actively promote appropriate use.

Regards

Gerry McCool

Facilities Directorate

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