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"Terrible service. Not helpful in the slightest."

Came for a mental health assessment as referred by my doctor. I arrived for the appointment and was taken into a room. I was asked to explain what was going on with how I’m feeling. They sat there and listened which was great but then said I was not mentally ill at all and that what I was feeling was “normal” and when I have angry outbursts to just apologise for it. Somehow don’t think that would wash with my employer. Told me that I find it difficult to build friendships because I alienate people with my behaviour. They agreed that I could not control my emotions and said I need to learn how to manage them better. The fact that I have had nearly 7 jobs do to my inability to build relationships with people and adjitated state is a positive thing as per the current job climate I’m obviously employable. My current state of mind is effecting my life hugely and is making me very unhappy but they insist I’m not mentally ill. Was not impressed at all. I’m now seeking a private mental health assessment and noticed that I was not asked a single question on the questionnaires I have taken so fail to see how this is a mental health assessment.

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Responses

Response from Lucy Nicholls, Inclusion Manager, Somerset Partnership NHS Foundation Trust 5 years ago
Lucy Nicholls
Inclusion Manager,
Somerset Partnership NHS Foundation Trust

All things around equality, inclusion, diversity and access for patients and staff.

Submitted on 11/12/2018 at 15:23
Published on Care Opinion at 17:02


picture of Lucy Nicholls

Hello -

I'm really sorry that your assessment left you feeling frustrated. The service manager is going to look into this for you and will post a reply here shortly.

In the meantime, if you want to discuss this in more detail with someone in person, you can always call our Patient Advice and Liaison Service PALS on 01278 432022 or email pals@sompar.nhs.uk.

We will post a more detailed reply shortly.

Kind regards,

LUCY

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