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"very poor service"

About: St George's Hospital (Tooting) (London)

very rude staff. In health profession people should be able to put yourself on others shoes but its exactly opposite in children A& E department.

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Responses

Response from St George's Hospital (Tooting) 4 years ago
St George's Hospital (Tooting)
Submitted on 03/06/2019 at 19:44
Published on nhs.uk at 20:06


We are very sorry that your experience on this occasion was below the standard we expect for our patients and relatives here at St Georges Hospital.

Our Patient Advice and Liaison Service (PALS) is available and can look into comments on services' that patients have experienced.

I would encourage you to contact the PALS department at St. George's Hospital if you have not already done by e-mail at pals@stgeorges.nhs.uk or on 020 8725 2453.

May I again extend my apologies to you on behalf the Trust.

Yours sincerely,

Elaine Bucknor

Patient Advice and Liaison Service Manager

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