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Visitor in need of help

Story from nhs.uk

"Visitor in need of help"

About: Hemel Hempstead Hospital

I was visiting friends and managed to hurt my eye. I went to the urgent care centre on a Monday morning and was registered, saw the triage nurse and then was seen by clinical specialist all in two hours. It was an efficient and friendly service, that really helped me out when 150 miles from home. Thank you.

One downside was parking, it's one of the systems that require you to have a smart phone and bank card. We managed but it took a bit of patience.

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Responses

Response from Hemel Hempstead Hospital 5 years ago
Hemel Hempstead Hospital

Submitted on 05/02/2019 at 15:23
Published on nhs.uk at 16:06

Thank you for your feedback. We are pleased to hear that your care was efficient and that you received a friendly service. We are sorry to hear about your experience with the parking. We will pass your feedback onto the relevant teams.

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