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"Five star Fracture Clinic"

About: Charing Cross Hospital

CXH's Fracture Clinic is a busy busy department. My experience of its staff last week was one of complete calmness and professionalism. Despite large patient numbers I was made to feel welcome and cared for as an individual. I needed further x-rays and scans and the reason for these was explained to me in language I can understand. Before I left, I knew my treatment plan and there was always time for questions. I'm back there tomorrow and kinda looking forward to it.

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Responses

Response from Charing Cross Hospital 5 years ago
Charing Cross Hospital
Submitted on 14/12/2018 at 10:35
Published on nhs.uk at 12:06


Imperial College Healthcare NHS Trust is delighted to hear that you received excellent care whilst under the orthopaedics team.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

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