Immediate triage respiratory at approx 18.50hrs distress recognised and then taken almost immediately to a corridor where pulse/resp etc done and noted then waited 40 minutes before a nubuliser was administered and a Catheter installed. Left there for another 2 hours then taken to a side room. A Doctor asked a few brief questions and then left. Another medic of sorts then came to wheel me to another part of A&E where a gown was put on the end of my trolley and I was told to get it. I refused. I had no idea why I had not received treatment for two hours, what was to happen next or who were the people around me as nobody seemed to deem that I know.
I asked a woman in green (what is her job?), she said she would ask a nurse. A man in blue came and when I asked what was happening he said that I would have to wait to see a doctor. This, after 3 hours of being "admitted" was the first information I had been offered. I had no faith at all that my care was to be any less lax than the casual way I was treated so asked that the catheter be removed, a discussion followed, I made it clear that I was unhappy at my treatment and I would be leaving.
I demanded the catheter removed and it was. I was TOLD I must fill in a self discharge form and had the man in blue known where they were/are kept then I would have done so. I left immediately.
When people are admitted to hospital, unless in a state where not able to think for themselves then common sense and courtesy should dictate that information should be given freely and often in order to best treat and to be seen to be best treating any patient .
The Unit was not particularly busy upon my arrival, had it been I would have expected less but got less in every event,.
Lee Homan
"Zero information given, leading to anxiety."
About: Hampshire Hospitals NHS Foundation Trust Hampshire Hospitals NHS Foundation Trust Basingstoke RG24 9NA
Posted via nhs.uk
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