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Care Opinion

Kind and caring staff in mental health assessment ward

Posted By Glassingall

"Kind and caring staff in mental health assessment ward"

About: Forth Valley Royal Hospital

(as a service user),

My wife is in ward 4 mental health assessment ward. I cannot speak highly enough about the care and kindness shown to her throughout her stay there.

All the nurses are so reassuring, smiling and professional. 

I feel very reassured of her care and treatment and cannot thank the staff enough.

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Responses

Response from Anne Cook, Service Manager, Mental Health, NHS Forth Valley 5 years ago
Anne Cook
Service Manager, Mental Health,
NHS Forth Valley

Submitted on 07/12/2018 at 15:43
Published on Care Opinion at 15:53

Dear Glassingall

Thank you for taking the time to post on Care opinion about the care your wife has received in Ward 4. I am delighted to hear you find the staff happy and professional. It is always good to get positive feedback and I will make share this is shared with the team in Ward 4.

Many thanks

Anne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Glassingall (a service user)

Dear Anne

Thank you for your response

Your nursing staff are a credit to you and themselves as they perform such difficult tasks and duties with enthusiasm and compassion

Glassingall

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