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"Well done NHS, world class service"

About: Glasgow Royal Infirmary / Urology( Ward 70)

(as the patient),

I had a procedure carried out in Urology department of Glasgow Royal Infirmary. The care I received from all the staff was a world class. Everybody was extremely kind, efficient and reassuringly competent. The hospital itself was spotlessly clean, the food was tasty. The whole episode starting from seeing my GP to the procedure took 3 weeks. Well done NHS, world class service despite underfunding.  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 07/12/2018 at 14:11
Published on Care Opinion at 15:25


picture of Nicole McInally

Dear Cowes1959

Thank you very much for the very kind words. I am pleased to hear about the care you received from all the staff. Positive feedback is always very welcome and I am certain that the staff will appreciate this.

I wish you a speedy recovery.

Best wishes

Nicole

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