"Attentive and communicated beyond expectation"

My husband was admitted onto a surgical ward as a medical patient, the care he received on the ward, despite it being outwith their speciality, and the busyness of the ward, was second to none. The nurses and critical outreach team were dedicated and delivered, in my opinion, the highest standard of nursing care. They were attentive and communicated beyond expectation with myself, keeping me informed at all times.

My husband was discharged home by the medical doctors 40 hours after admission, in my opinion perhaps too soon. On reading the discharge letter it became clear that the doctor perhaps didn’t realise how sick he actually was, this then raised some anxiety at home. There are some unanswered questions still about overal diagnosis and some decisions made, but I’m sure these will be answered in due course. Apart from this, the overall care was exceptional. We cannot thank the staff on ward 7, and outreach enough for doing such a fantastic job, an absolute asset to the NHS and BGH!