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"Poor experience"

About: Sheffield Teaching Hospitals NHS Foundation Trust

My husband is under the urinary dept.He had an appointment to attend for a biopsy monday 26th November at 1pm.He as been ill.for several months now and as two failed colonoscapy's at Rotherham Hospital.The last one being Sunday 25th November.He contacted me at 4pm to tell me the biopsy was not going ahead as the Radiography dept finished at 4-30 pm.He had been left sat in a chair for 3 hrs in extreme discomfort.At one point he was told that if the biopsy went ahead I would have to collect him at 12 am from the hospital as they could not keep.him overnight as they had a bed crisis.I.despair that the NHS treats patients like this.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 17/12/2018 at 11:19
Published on Care Opinion at 12:39


Thank you for leaving feedback and we are very sorry to learn of your husband's experience, as this is not what we would want for any patient. If you would like us to look into this matter further, please do contact our Patient Services Team, who will be pleased to assist. They can be contacted by phone on 0114 271 2400 or by email at pst@sth.nhs.uk

With thanks and best wishes

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