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My labour experience was marvellous

Posted By RLCL

"My labour experience was marvellous"

About: Borders General Hospital / Maternity care

(as the patient),

From entering Labour Ward to walking down the corridor home with my newborn. The service, care and communication I received was outstanding. Margaret, Nicole, Student and Nikki went above and beyond. 

Calm reassuring friendly and professional. My labour experience was marvellous and to have a beautiful baby boy at the end and have enjoyed and remember the experience, I can only thank those girls. 

The girls too on Ward 17 were also equally amazing. Never was anything a silly questions  or too much to ask. 

What a team.

Definitely confirmed my career direction as a midwife.

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Responses

Response from Sarah Horan, Director of Nursing, Midwifery & Allied Health Professionals, NHS Borders 5 years ago
Sarah Horan
Director of Nursing, Midwifery & Allied Health Professionals,
NHS Borders

Submitted on 06/12/2018 at 15:00
Published on Care Opinion at 15:27

Dear RLCL

Thank you so much for sharing the experience of your care in our Maternity Unit. Its fantastic to hear that you found the members of staff you've named all provided you with friendly, professional calm and reassuring care. Your comments will be shared with them all and I know they will really appreciate your kind words.

Having a new baby is a busy, exhausting time and I hope as a family all is going well and want to let you know how much I appreciate you taking the time to share your experiences with us

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