"Gastroscopy Today very satisfied customer !"

From the moment my GP recommended i have a diagnostic gastroscopy to today’s procedure I have found the whole service seamless. My appt was procured via an on line appt system when I was given a choice of dates and times ( within 4 weeks of the clinic receiving my GPS request) - I was sent by post an explanation booklet, copy of consent, along with a copy of my chosen appt and a medical declaration form.

On arrival today I was directed to the correct clinic, booked in without delay, called through to the nurses area within 15 mins, had a consent completed , made comfortable and given several opportunities to have my questions answered, given a choice of analgesia for the procedure, and escorted through to have the procedure - within an hour.

The consultant introduced himself with his name and a handshake, and the nurses also introducing themselves.

The procedure was explained again, I had the throat spray and entonox - throughout the procedure I felt totally supported.

Post procedure the doctor explained the diagnosis, gave me instructions for future self care - this was followed up a short time later with written discharge of my findings and recommendations.

I was given instructions of when and what to drink post throat spray, given emergency contact numbers should I need them and discharged .

I felt fully supported by a friendly and professional team and would have no hesitation having further treatment at the clinic should I ever require it. Thank you gastroscopy team .