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Waiting

Posted By Oublie

"Waiting"

About: Wythenshawe Hospital / General surgery

(as a service user),

I had an operation and was due for a follow up at 6 weeks. I called because I hadn't received an appointment and was told they'd "forgotten" to book it. I was then told they couldn't fit me in until 4 months after my op.

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Responses

Response from Wythenshawe Hospital 5 years ago
Wythenshawe Hospital

Submitted on 07/12/2018 at 15:15
Published on nhs.uk at 16:06

We were very sorry to receive your comments and concerns via the Patient Opinion website about your experiences in November.

It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO18/0219, they will be able to discuss this with you.

The Patient Experience Team

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Response from Manchester University NHS Foundation Trust 5 years ago
Manchester University NHS Foundation Trust

Submitted on 07/12/2018 at 15:16
Published on Care Opinion at 15:58

We were very sorry to receive your comments and concerns via the Care Opinion website about your experiences in November. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail.

We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience.

If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO18/0219, they will be able to discuss this with you.

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