"A very positive experience of hospital care"

I recently had an operation at Salisbury District hospital, with a one night stay on Amesbury ward. I have nothing but praise and gratitude for the compassionate and professional care I received from all the staff from reception to discharge. At all times I felt that my needs were fully recognised and met - from basic physical needs to need for information, support in making decisions, and plans for my return home. I was impressed by the co-ordination of various specialist services on the ward - X-ray arrangements, blood testing, physios and occupational therapists. I remember everyone who looked after me with gratitude, from the surgeon to the people who wheeled me around, from the cheerful and pleasant staff on reception desks to anaesthetists to the reassuring and careful monitoring in the recovery room after the operation. Going for an operation can be a frightening experience but the competentence, calmness, professionalism and kindness I experienced helped enormously. I saw staff on the ward working extremely hard to try and meet other patients’ every need, despite obviously being under pressure at times. Based on my own experience I would definitely recommend this hospital and I am, more than ever, full of appreciation for our wonderful NHS.