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"Outstanding Care"

About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / Intensive Care Unit

(as a relative),

On behalf of our family, I would like to pass on my sincere thanks to the staff of A&E and ICU/HDU at Hairmyres Hospital.

My mother in law was admitted on Sunday and sadly passed away the next morning. The professional care, respect and compassion that she received in her final hours was beyond outstanding. In particular Donna and Leah in A&E and Carolyn and Claire in ICU/HDU worked tirelessly to help her.

I also need to say that the support we received as a family saying goodbye to a loved one was a profound example human kindness in action.

For all the medical staff who fought so hard to keep mum with us, for the staff who advised and also hugged us; we thank you from the bottom of our hearts.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 30/11/2018 at 16:20
Published on Care Opinion at 16:30


picture of Lise Axford

Dear Jac44

I am sorry to read that your mother in law recently passed away. Please accept my sincere condolences.

Sharing your experience is much appreciated as this must be such a sad and difficult time for you and your family. Your comments are heart warming. Staff will be pleased to hear that your mum received professional care, respect and compassion. I will make sure that your thanks are shared with the wider team and particularly with those individually mentioned.

Thank you again for your kindness in sharing such lovely comments at your time of loss.

Kind regards

Lise

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