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This clinic not to be recommended

Story from nhs.uk

"This clinic not to be recommended"

This clinic decides who gets a community psychiatric nurse. and who does not even though the clients have the same mental illness as others being treated there. They also decide if you can have a support worker. I am a person who has a partner with bipolar, borderline personality disorder. PTSD and traumatic amneisia, and despite asking for help by having a support worker, I was directed to charities who provide help in this way and you are charged upto £16 an hour. People on benefits can not pay for this help.

So no I would not recommend this clinic

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Responses

Response from Knightswick Clinic 5 years ago
Knightswick Clinic

Submitted on 17/12/2018 at 16:19
Published on nhs.uk at 17:06

We are sorry to hear that you are unhappy with the service provided, and would like to reassure you that all patients are assessed on an individual basis and discussed in Multidisciplinary Teams.

If you are unhappy with the level of service you have received please do not hesitate to contact the team lead on 01268 686730 to discuss this further or raise this with the Patient and Advice Liaison Service (PALS) you can contact them on freephone:0800 085 7935. You can also email them at epunft.pals@nhs.net

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