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Care Opinion

Heart surgery - this unit is brilliant

Posted By stsp03

"Heart surgery - this unit is brilliant"

About: St Bartholomew's Hospital / Cardiology

(as a service user),

Came in last week for valve replacement and bypass operation and couldn't have been more impressed by every aspect! The medical team from surgeons to nurses and support staff were all outstanding in level of care, professionalism and everyone else in there felt the same. The team in 4A including, Adam, Yvette, KG, Lanie, and Nicole from Serco) - apologies to others I have missed - took excellent care. BIG THANKS guys.

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Responses

Response from Faith Kapora, Corporate PALS Lead, Barts Health NHS Trust 5 years ago
Faith Kapora
Corporate PALS Lead,
Barts Health NHS Trust

Submitted on 29/11/2018 at 11:52
Published on Care Opinion at 12:43

Dear stsp03

Thank you for taking time to contact us with feedback. We are pleased to hear that you were happy with the care provided in Cardiology at St Bartholomew's. We value your feedback as it helps us improve services and when its positive it gives staff reassurance that they are providing good quality care and other colleagues can also learn from them.

Should you wish to discuss your feedback further, please don't hesitate to contact us via our PALs team on 0203 465 5919 or email SBHPALS@bartshealth.nhs.uk

Kind regards

Faith

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by stsp03 (a service user)

Happy to help. Could you make sure the team themselves get to see this too.

Regards

stsp03

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