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"Ectopic pregnancy"

About: Crosshouse Hospital / Gynaecology Crosshouse Hospital / Maternity care

(as a service user),

I was recently diagnosed with an ectopic pregnancy, from the very beginning staff within EPAS at crosshouse maternity unit were more than amazing! I was given the choice between medical management & surgical management. After much deliberation & discussion with the midwife & consultant I chose medical. Over the coming weeks I had regular blood tests to ensure my hcg levels were reducing, which they were. I was having pains every so often which made me concerned as I was still at risk of rupturing. I made regular phone calls to EPAS who always kept me reassured & calm & made me feel valued as a patient. On my 3rd week for blood tests I had been having extreme pain & after telling the midwives they had me in for scans straight away & assured me that the consultant would be visiting me. I felt that I was listened to as an individual & taken seriously. Upon further scans & blood tests I had to have surgery to remove my Fallopian tube. From the very beginning the midwives were compassionate & extremely reassuring. They made me laugh when I needed it & kept me calm & informed with every decision. I felt that the staff in the unit truly valued me as a person & not just another patient with a condition that needed to be treated. I was never made to feel silly for being scared & upset & I felt that they truly cared for my wellbeing. I would like to massively thank midwife Rachel who had been through each stage of my ectopic pregnancy from the beginning. She made me feel included and valued & I cannot thank her enough for the care & compassion she has shown myself. 

After having surgery as I was settling into the gynaecology ward, Rachel came to visit me & give me some information on ectopic pregnancy clinics & support numbers. I felt this beyond her duties to see how I was doing after surgery. Overall the care I received within the weeks I returned to EPAS was amazing. From the receptionist, midwives, hcsw, radiographers & medics I was treated with dignity, compassion & respect. I was made to feel valued as a person & kept included within my care. I want to thank all staff & ensure they get the recognition they deserve!

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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 5 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 29/11/2018 at 12:07
Published on Care Opinion at 13:54


Dear 1995sb

Thank you for taking the time to share your experience with us. This would have been a very stressful time for you and I am pleased that we managed to support you in a way that made a difficult situation manageable for you. I will ensure that the team you mention receive your lovely feedback.

I wish you the best in your recovery and thank you once again

Best wishes

Attica

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/12/2018 at 11:56
Published on Care Opinion at 12:55


picture of Eunice Goodwin

Dear 1995sb,

You mentioned Rachael in your post and she has asked me to post this on her behalf in response to you -

"This had made my day! Thank you so much for taking the time to write this review at what will be a difficult time.

Your comments are very much appreciated. Hope you're recovering well.

Best wishes,

Rachel

Midwife, EPAS Unit"

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