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Healthcare for my Mum

Posted By Moncrieff

"Healthcare for my Mum"

About: Ninewells Hospital / Hospital Palliative Care Team

(as a relative),

Huge thank you to all the staff in Ward 32 Ninewells Hospital for looking after my Mum.  

Over the last 4 months she had been a patient on a number of occasions and the staff could not do enough for her and our family.   I cannot praise the staff enough and also her Consultant - Dr Armstrong.   She was amazing and a great support to my Mum and the family.   Every day she was working, she would pop into the bay and say 'bye bye' to everyone - how nice is that!  

Unfortunately my Mum passed away, but I just want everyone to know how nice the staff in this Ward are.

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 5 years ago
Alison Moss
Feedback Manager,
NHS Tayside

Submitted on 05/12/2018 at 09:15
Published on Care Opinion at 10:00

Dear "Moncrieff"

The ward staff and Dr Armstrong greatly appreciate you having taken the time to acknowledge the care delivered to your mother over the last 4 months. It means a great deal to all the staff to receive such positive feedback and that you did this during such a difficult time. I have shared your feedback with all the staff and thank you so much for this.

Kind regards

Jackie Davie

Lead Nurse, Specialist Services

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