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"Appointment with therapist was reassuring, informative"

About: Lanarkshire Community Services / Physiotherapy

(as a service user),

Self referred over the phone as directed by GP during telephone consultation.   Went through process of 'all' the questions, and informed I would receive an appointment in the mail.   I dreaded to think how long this might take and was quite surprised to receive an appointment quite quickly.   Appointment with therapist was reassuring, informative, and I was given written instructions for the exercises to take away.   I would have no hesitation in recommending system and in particular professional therapist to anyone! !

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Responses

Response from Ruth Currie, Acting Head of Physiotherapy, NHS Lanarkshire wide, NHS Lanarkshire 5 years ago
Ruth Currie
Acting Head of Physiotherapy, NHS Lanarkshire wide,
NHS Lanarkshire
Submitted on 27/11/2018 at 16:05
Published on Care Opinion on 28/11/2018 at 09:55


picture of Ruth Currie

Dear WMM,

Many thanks for taking the time to post your feedback on Care Opinion. It is always reassuring to know we provide a service which meets the needs of our patients and that you found your therapist reassuring and informative. I will pass on your specific thanks to the physiotherapists in Hairmyres and wish you well as you engage with your exercise plan to aid your recovery.

Kind regards,

Ruth Currie

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Update posted by WMM (a service user)

Service was at Kello Hospital, Biggar or Biggar Health Centre not Hairmyres!

Response from Ruth Currie, Acting Head of Physiotherapy, NHS Lanarkshire wide, NHS Lanarkshire 5 years ago
Ruth Currie
Acting Head of Physiotherapy, NHS Lanarkshire wide,
NHS Lanarkshire
Submitted on 30/11/2018 at 14:32
Published on Care Opinion at 16:08


picture of Ruth Currie

Dear WMM,

Ah!! We will pass your kind comments on to the staff there then!

Kind regards,

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