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"Colonoscopy"

About: Forth Valley Royal Hospital / Ambulatory Care Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

Went to N. H. S. Forth Valley on Friday I was very nervous about this procedure. My I arrived I was met by Rachel who was very understanding and make me feel ar ease. Every person in Ambulatory Care were amazing and caring Doctor Patterson explained everything. The care I received was first glass. I would like to say a big thank you to everyone.

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Responses

Response from Susan Cowan, Staff nurse, Endoscopy, NHS Forth Valley 5 years ago
Susan Cowan
Staff nurse, Endoscopy,
NHS Forth Valley
Submitted on 04/12/2018 at 13:07
Published on Care Opinion at 13:25


Thank you for taking time to provide positive feedback on your experience.

We appreciate that it can be an anxious time when attending for a colonoscopy. It is reassuring that you felt you were well cared for when you attended Endoscopy for this procedure. We do try to make the patient experience as comfortable as we can.

I will ensure your feedback is shared with the team.

Regards

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