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Care Opinion

Visit to ENT

Story from nhs.uk

"Visit to ENT"

About: Royal Hallamshire Hospital / Ear, Nose and Throat

I was referred to a Professor at the end of September got an appointment for 20th Nov waited 50 minutes over my appointment even though I saw a constant flow of visitors to his room I was in and out within 10 minutes given that this appointment has caused me weeks of anxiety plus didn't have a good night's sleep last night thinking about you can imagine I was very disappointment when the only thing to help my constant tinnitus (which has been ringing in my head for over a year) is an hearing aid but due to past experience I don't want one so now months on and I'm back to square one.

The worst thing is he didn't even ask how I was feeling.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 17/12/2018 at 09:36
Published on Care Opinion at 12:09

Thank you for leaving feedback and we are sorry you had such a difficult and disappointing experience. If you would like us to look into this matter further, please do not hesitate to contact our Patient Services Team, either by calling them on 0114 271 2400 or by email at pst@sth.nhs.uk

With thanks and best wishes

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