"At HerWits End"

About: Northern General Hospital / Pain Management Northern General Hospital Pain Management S5 7AU

Posted via nhs.uk 5 years ago

My wife waited 4 months for an appointment to then be told that because she had not been seen by another service first (which they never received the referal for) that she would have to make another appointment which is now in another 6 months time.
How is this fair???
Why has this oversight not triggered a priority appointment???
People in chronic pain are already on the edge.
Treatment like this could make some people crack.
Sort yourselves out.
Appalling!!!

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Nancy Henwood

Patient Experience Co-ordinator,

Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 17/12/2018 at 09:29

Published on Care Opinion at 12:02

Thank you for leaving feedback and we are really sorry to learn about what has happened. If your wife would like us to look into this matter, please do not hesitate to contact our Patient Services Team who will be pleased to assist. They can be contacted either by phone on 0114 271 2400 or by email at pst@sth.nhs.uk,
With thanks and all best wishes

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