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"Provides a very helpful urgent cate service"

About: Princess Royal University Hospital / Accident and emergency

I attended the Urgent Care Centre around 6pm with extreme pain relating to a sinus infection that my GP had earlier dismissed, But which which I could not cope with at home.

I was triaged promptly, put at ease, offered pain relief while I waited and reassured that it was right to come in.

I did wait around 1.5 hours due to lots of small children and babies in front of me however the doctor I eventually saw was thorough, sympathetic and expressed concern that I was in so much pain. He organised a prescription for antibiotics and painkillers swiftly and I went home, finally able to sleep.

Thank you for your care and attention.

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Responses

Response from Princess Royal University Hospital 5 years ago
Princess Royal University Hospital
Submitted on 02/01/2019 at 13:26
Published on nhs.uk at 14:06


Great to hear - thank you for your comments.

The UCC is run by Greenbrook Care and I know they will be pleased to read your comments.

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