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Food for Dialysis patients (Banff)

Posted By Drill Rep

"Food for Dialysis patients (Banff)"

About: Chalmers Hospital / Renal Dialysis

(as the patient),

Food to this unit is supplied from Dr Grays Elgin in I understand in a flash frozen state, this has to be thawed / reheated, prior to delivery to dialysis patients and the results can leave a lot to be desired, in the main it is very unappetising, there is no fresh fruit offered and no sweets / deserts, it is quite a shock after the excellent food offered by a nearby hospital who have to cater for many more people. Salad is often the best option, though this can leave a lot to be desired,depending who has prepared the salad, at times it appears to have been thrown on the pate, when other times it would compete with the best of restraunts,

Often the best choice is a sandwich

Why not recommission the hospital kitchen and have the food prepared and cooked locally, in this day and age this cannot be to much to ask for

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 5 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 04/12/2018 at 17:22
Published on Care Opinion on 05/12/2018 at 09:46

picture of Kirsten Dickson

Dear Drill Rep,

Thanks for posting about your experience of the catering whilst at Chalmers Hospital. I have been in touch with the Patient Catering Manager for NHS Grampian and he has asked me to post the following response this on his behalf:

'Hi Drill Rep,

I am sorry you have found our food service not to meet your needs. I have asked the local Catering Manager to speak to the renal unit staff in Chalmers to investigate the choices on offer for renal patients in Banff. The Catering manager will also look into the salads which are prepared on site in Chalmers as they should be the same standard each time. The main food service is provided on a Cook-Chill basis from Dr.Grays in Elgin to Chalmers hospital as well as the other 14 community hospitals within Aberdeenshire & Moray. We also provide the same meals to around 20 external contracts within in the Grampian Region.

If you would like to meet the local catering manager please contact me and I will arrange this.

Kind Regards

Mr Ruaraidh MacKinnon

Patient Catering Manager for NHS Grampian

01224 557 448

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