"My experience with 3 operations with the r d & e Wonford. "

About: Royal Devon & Exeter Hospital (Wonford) / Ear, Nose and Throat

(as the patient),

I was diagnosed with mouth cancer in Aug 2009, and was seen and operated on very quickly. The outcome was very succesful and left very little scarring.(hardly noticeable).

The team of surgeons and their helpers including the tea and cleaning ladies made my visit as good as could be expected. I was in Otter Ward. I now have 3 monthly checks and enjoy seeing the the kind and professional Dr John Bowden. So lots of thanks to all.

In May 2009 and march 2010 i had ops in the Wynard ward, again all was succesful and i recovered quickly thanks to Dr Tracy. Though the nurses did seem to be rushed. The R D & E is excellent and found it to be very clean and i have no complaints.

Many Thanks.

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Response from Sarah Hands, Divisional Complaints Lead for Surgery & Specialist Surgery, Surgery & Specialist Surgery, Royal Devon and Exeter

Thank you for your positive feedback moonbeam, I am pleased to hear that you have found you care and treatment to be of a high standard. I will pass your comments onto Mr Bowden and also the nursing teams of Wynard and Otter Wards. i wish you well with your future health checks.

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Update posted by moonbeam (the patient)

At my 5 year check in September 2014 all was good, and I have now been discharged. I cant thank the RD&E enough.

Response from Peter Brain, Volunteer, Healthwatch Devon

Dear 'moonbeam'

The comments and responses on the web-site of Patient Opinion are passed to us at Healthwatch.

This experience you describe was encouraging to you and also to the staff, as the hospital has said. Thank you for posting this on Patient Opinion.

More generally we are building a picture of the provision of services in Devon and these comments will help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including receiving advice or information about services please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain


Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust

Dear Moonbeam

Thank you for providing an update on your experience of the Royal Devon and Exeter Hospital. I am delighted to hear that all went well with your 5 year check, and that you have now been discharged. I would like to thank you very much for your kind comments regarding the care and treatment you have received, and wish you well for the future.

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