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"My mum"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

My mum is 93 and suffered from dementia. She stayed in a nursing home and around mid September my mum fell and broke her hip. Following some complications my mum was admitted to Ward 52 in the Langlands Unit of the QEUH.   Sadly my mum was unable to recover from her accident and the subsequent complications,   and she died in late October. Throughout the period my mum was in Ward 52 I had no doubt that the level of care my mum was receiving was exceptional. And they looked after me, as well as my mum. I will never forget the staff who really cared and who showed so much compassion. They work incredibly long hours, and they have incredible patience dealing with really challenging situations every single day I was there. I cannot thank all the staff enough for helping to make the last period of my mums life peaceful. Knowing my mum was well looked after and really cared for made a huge difference. I will never forget the team at Ward 52.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 23/11/2018 at 15:37
Published on Care Opinion at 16:29


picture of Nicole McInally

Dear Special K

I am so sorry for the loss of your Mum.

I would like to thank you for taking the time to share your story about how the staff cared for your Mum and you, and the huge difference this made.

I will share your story with the staff in Ward 52 and I am sure they will be pleased to hear that the care they provided meant so much to you.

My thoughts are with you and your family.

Take Care

Nicole

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Response from Ian Reeves, Consultant Physician, NHS Greater Glasgow & Clyde 5 years ago
Ian Reeves
Consultant Physician,
NHS Greater Glasgow & Clyde

I'm one of the doctors in the medicine for the elderly dept. i.reeves@nhs.net

Submitted on 30/11/2018 at 13:49
Published on Care Opinion at 16:13


picture of Ian Reeves

Dear Special K,

Thank you so much for your kind words. I have shared your post with all of the staff and this means a lot to them. We are all thinking of you at this difficult time and everyone sends their best wishes. We all feel very privileged to have looked after your mum her lovely family.

Yours sincerely,

Angela Mulrooney

Ward 52

Queen Elizabeth University Hospital

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